In 2012, I was recruited from the hospitality industry by Bethany Home, Inc. to redesign their dining program. I’m pleased to say that the transformation has been very successful. In fact, Bethany was just nationally awarded 2017’s ‘Foodservice Department of the Year’ by the Association of Nutrition & Foodservice Professionals (ANFP) and the Nutrition & Foodservice Education Foundation (NFEF)!
Long story short, I took Bethany’s cafeteria-style dietary department and streamlined it to deliver a chef-driven, hospitality-style dining experience that continues to impress. Since we have made these enhancements, meals sales have more than tripled, beds have been full with waiting lists, nutrition has improved, state survey sites are down, and staff morale and resident satisfaction are both at an all-time high; all while working within our budget.
I’m very passionate about what I do. Dining plays a huge role in senior living and has a significant impact on the quality of life for seniors. There seems to be a number of organizations who are interested in enhancing their dining program but are in need of assistance. So, I launched Refresh Dining Solutions to help others throughout the industry.
Simply click the ‘Contact Josh’ button to the left to take the first step towards enhancing your dining program today!
Josh Eggeman, CDM | CFPP
Who Josh Serves
CBRF's and Assisted Living Communities
Hospitals and Clinics
"There is definitely a need for consulting when it comes to healthcare dining. I see it in my accounts all the time. What Josh has done at Bethany is what every healthcare facility will need to do if they want to attract new residents and stay profitable in the future."
Account Executive | Sysco
"Josh's unique ability to bring innovative dining solutions, while being a catalyst for the groups he works with, are helping lead the way in this changing industry. Josh brings great value and will be a huge asset to companies who work with him."
Regional Healthcare Developer | Martin Bros. Distributing
"In all our years in and out of hospitals and other healthcare facilities, we have never come across such delicious food. It's really unlike any other. Thank you! We are very impressed!"
V.W. & Husband
Rehabilitation Resident | Bethany Home, Inc.
"Senior Communities are embracing a culture change and person-centered care and many homes are moving to a more restaurant-focused dining program. Josh Eggeman, broke the nursing home dining program mold at Bethany Home in Waupaca, WI. By using his restaurant skills and experience, Josh incorporated a new and liberalized menu, choice dining service, kitchen remodel, and several dining location options. Martin Bros. was lucky enough to support Josh along the way of his dining improvement goals. He has also been generous in offering support and resources to other healthcare communities interested in making similar improvements. Bethany has hosted many tours and education sessions related to dining enhancement throughout this project."
Christy Edwards, RDN, CD
Marketing Dietician | Martin Bros. Distributing
"I have worked with Josh for the past 5 years and have watched him continue to implement cutting edge ideas in healthcare dining. If you can, spend some time listening to Josh and how passionate he is about giving residents an incredible dining experience. I see the industry continuing to trend in this direction and Josh definitely leads the way. He also understands the financial aspect and is able to do all this while staying within budget. Josh is a great resource and I look forward to turning to him for support now and in the future."
Territory Sales Manager | Martin Bros. Distributing
"I have had the privilege of working with Josh on several occasions concerning dining solutions. What a joy it is to know that he is revolutionizing dining experiences within the healthcare industry! Fresh, exciting, delicious, and affordable are just a few expressions you will hear from patients and families that visit! I highly recommend Refresh Dining Solutions!"
Dan Dillabough, Chef
Chef/Broker | Affinity Group Food Marketing
"In the professional world of our hospitality industry, Josh Eggeman is a relative newcomer; yet a rising star! He completed the Nutrition & Foodservice Professional Training Program from the University of North Dakota in 2015, and immediately obtained his CDM, CFPP credential. Since that time, Josh has achieved outstanding success in a number of arenas; most notably being awarded the prestigious '2017 ANFP Foodservice Department of the Year'. It was a pleasure to work with Josh in our training program, and very rewarding to see his career path expand to where it is now. The diversity of offerings that Josh's expertise can provide will certainly be of interest to you."
Becky Rude, MS, RD, CDM, CFPP
Program Director | University of North Dakota
"Josh's "outside the box" thinking was evident from the beginning and throughout the Bethany Home remodel design process! In today's highly competitive senior living market Josh has the ability to exceed resident food and beverage expectations. I recommend contacting Josh at Refresh Dining Solutions if you are looking to evaluate, or enhance your existing operations."
Rock A. Deering, FCSI
President | Stewart Design Associates, Inc.
"As a registered dietician with experience in many different long-term care facilities, I can honestly say that Josh has established a unique dining experience at Bethany Home. This hospitality-style dining plays an important role in quality of life for the residents. It offers many nutrient dense food choices, creates greater meal intakes, and promotes socialization. Josh's work is paving the way for the future of foodservice departments."
Kylie DeSmet, RD
Registered Dietician | Marshfield Clinic Health Systems
"We feel very fortunate to have had the opportunity to work with Josh. Our residents and staff would never allow us to go back to the way we used to do meal service! It's a hard transition, no doubt, but if you have someone who is strong and has broad shoulders leading the way, it can be done!"
Pauline Darling, NHA
CEO | Bethany Home, Inc.
"When it comes to senior living dining, Josh is as good as it gets. He designs fun and efficient foodservice areas, and is very thorough and detail-oriented. If you're looking to build or renovate, or to transform your dining program from an operational standpoint, I highly recommend using Josh at Refresh Dining Solutions. Also, his food is delicious. I dine at one of his venues whenever I'm in the area."
Gregg R. Golden, AIA, NCARB
Partner | Plunkett Raysich Architects, LLP (PRA)
"As a long-term care facility Medical Director, I know how very important nutrition and food choices are to residents' health and quality of life. I have observed the amazing transformation of the dining experience at Bethany Home, and have heard first-hand from residents and their families how impressed they are with the food and facilities. My professional colleagues, my family and I enjoy the restaurant-quality food, ambiance and service while eating at Bethany as well. Josh's passion, knowledge and dedication to creating an enhanced dining experience have been an incredible asset to the Bethany community."